Why choose Soft Shoe

Shoes, Apparel, Accessories, Orthotics & Insoles … for men, women and children!

Outstanding Customer Service

For four years in a row, Soft Shoe has won Footwear Insight’s national GOLD MEDAL SERVICE AWARD for “Outstanding Customer Service” … in 2016, 2017, 2018 & 2019

The Boutique at Soft Shoe

Have you visited Soft Shoe lately? If not, see our large collection of trendy, affordable, and quality apparel, accessories & brand wearables. Brands include Simply Southern, Mudpie, Southern Fried Cotton, Tru Luxe, Southern Marsh & more.

Focus on Foot Health

Meet Albert and get your FREE Foot Scan at Soft Shoe! Albert is the latest 3D technology foot scanning system, by Aetrex. **FOOT HEALTH GUARANTEE** Aetrex Lynco Orthotic Insoles offers a 30 day unconditional guarantee! Return to Soft Shoe for full refund.

Shop Small & Shop Local

Small businesses make a major economic impact especially locally by contribution to local taxes, creating more jobs, offering better customer service and creating a sense of community.

NOW Shop Online

We are excited to announce our NEW Online Store! The same selection, the same quality brand, the same affordable prices and the same customer service but now online to keep our staff & customer safe. Shop Small at Soft Shoe Online.

Quality Brands

Combined with superb customer service, our brand selection sets us apart from any other shoe store you visit. Whether you’re searching for something cute, something comfortable, or something rugged, we’ve got you covered!

Our Product Collections

We are more than just shoes …

Apparel & Accessories

Our apparel and accessories brands including Kavu, The North face, Mudpie, Patagonia, Simply Southern, Southern Fried Cotton, Southern Marsh, True Grit and Tru Luxe

Bags & Backpacks

Our bag and backpack brands include Frye, Hobo, Kavu and Ugg.

Children's Shoes

Our brand of children’s shoes include Ariat, Birkenstock, Chaco, Crocs, Justin Boots, Keds, Keen, Joyful Little Soles, Merrell, Native, New Balance, Nike, Muck Boot Company, Rocky, Sanuk, Saucony, See Kai Run, Skechers, Smoky Mountain Boots, Sperry, Stride Rite, Sun-San, Toms and Under Armour

Socks & Insoles

Our Soles and Insoles brands include Aetrex, Darn Tough, Feetures!, Fits, Powerstep, Smartwool, Sockwell, and Swiftwick.

Our Shoes & Boots Brands

A large selection of high quality footwear for your comfort and value.

Our Testimonials

What Our Customers are Saying …

Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I order online?

Yes you can. We just launched our NEW Online Store at https://thesoftshoe.myshopify.com/.  The same great selection, quality brands, affordable prices and customer service, but online for the safety and convenience of our staff and customers.

Do you have a return policy?

Refunds or Exchanges are gladly given on unworn merchandise within 30 days of purchase with original receipt AND box. Returns without receipt or after 30 days will be exchange only. We do not accept returns on worn shoes. The ONLY exception is for boots that include a manufacturer’s 30 day comfort guarantee.

I can't find my receipt, can you look it up?

Our cashiers always ask for your 10 digit phone number when you check out. Your phone number is your account number for our system at Soft Shoe. If you gave us your phone number, we almost certainly have a record of your purchase.

What are your store hours?

Monday – Saturday 10 am – 8 pm, Sunday 1 pm – 6 pm We are always closed on Easter, Thanksgiving Day, and Christmas Day

How often do you receive new shipments?

We receive new shipments of shoes every week day! If there is a size or style that we are missing during your visit, we very well may have it coming in the next day. Check out our Weekly Featured Products section to see the latest styles of shoes, accessories & apparel that have just arrived.

Can I special order?

There are several brands within the store that we are able to special order if your size isn’t in the store. We do not special order styles we don’t carry.

Do you carry multiple widths?

If a shoe in our store is available in multiple widths, we almost always stock them. Narrow widths are often ignored by shoemakers, but we strive to carry as many as possible. Wide widths are far more commonly produced and we literally have hundreds of styles available in wides.

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