Call us  (859) 623-8561

805 Eastern Bypass #8
Richmond, KY 40475

Mon–Fri: 10:00am – 8:00pm
Sat: 9:00am – 8:00pm
Sun: 1:30pm – 6:00pm

Shop Local at Soft Shoe in Richmond KY
... we are so much more than shoes!

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Boot Season is Here!

Fall is cooler weather, falling leaves, Pumpkin Spice everything, football, spooky nights and trendy boots! We got the latter covered at Soft Shoe with a HUGE inventory of Fall/Winter Boots & Booties including Frye, Pikolinos,Born, Vionic, Toms, Ugg, Chooka & more.

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Apparel & Accessories

We have shirts, vests, pullovers and outerwear for comfort, for style, for working out or staying in. We have EKU, True Grit, Patagonia, North Face, Simply Southern, Southern Marsh, Under Armour clothing, as well as bags, wallets, sunglasses, socks, orthotics & jewelry.

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Focus on Foot Health

Meet Albert and get your FREE Foot Scan at Soft Shoe! Albert is the latest 3D technology foot scanning system, by Aetrex. Albert will measure your pressure, size, pronation, and gait with 18 digital cameras, 960 infrared LEDs and receptors, and over 5,000 gold plated barometric sensors.

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Customer Reviews

"Visited the store for the first time since moving to Richmond 10 years ago. Not only impressed by the selection of quality brands, the prices, the sales but the customer service was outstanding and uncommon these days. We were greeted at the door, and Sandra helped my son find the perfect pair of Sperry's in the size and style he wanted. They also provided socks because we forgot to bring some. They were kind to him and made him feel comfortable. The prices were amazing and tons of sales throughout. I will be back!" - Nicole Mueller, Facebook 5 stars

"I love Soft Shoe! The employees are so great and have great customer service. They go out of their way to help you. They also work with you and do everything they can to make the customer happy and satisfied. This is where my whole family gets their shoes and other clothing attire. My daughter had a shoe malfunction and they not only allowed us to switch the shoes but they allowed her to pick any pair she wanted at the same price value. Abby was the one who assisted us with that and she was so nice. Also, my mother had issues with her shoes and they allowed her to switch them out four different times until she was satisfied. And the quality of the shoes is a whole lot better than anywhere I've ever been. They are durable and they last a long time. What I'm trying to say is Soft Shoe is the best!!! Thanks Soft Shoe!!!" - Bridgette Hubbard, Facebook 5 stars

"I went to Soft Shoe today to buy new shoes for my 20 month old twin grandsons. A daunting task to take on alone. The staff there was so helpful and helped entertain the boys while we tried on different sizes and styles. Our needs were pretty unique and they hung with us until we had two pairs of the perfect shoes. Thanks Soft Shoe staff! I have always loved shopping there for myself, but I'll certainly be back when the boys need shoes again! PS. The new look of the store is great!" - Mona Isaacs, Facebook 5 stars

"Soft Shoe is the best! Don't just take my word for it, stop in and see for yourself. I could shop in there for hours! I just love it and feel comfortable that much!!!" - Margie Purdue, Facebook 5 stars

"I have to confess, often times I stop by Soft Shoe hoping to find a pair of shoes to brighten my day! The staff is so helpful and rarely do I ever walk away barefooted. LOL!" - Pamelan Lydon Woods, Facebook 4 stars


New Arrivals: October 18t...

Cooler and much more fall appropriate weather is here and we couldn’t be happier! Check …

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Heading into mid-October already and we have some gorgeous new arrivals in just in time …

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We are excited to announce our new Walk a Mile video series.

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The 8th Annual Paint the Town Pink will be October …

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Hurray! October is finally here and along with it fall seems to have finally arrived! …

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