Call us  (859) 623-8561

805 Eastern Bypass #8
Richmond, KY 40475

Mon–Fri: 10:00am – 8:00pm
Sat: 9:00am – 8:00pm
Sun: 1:30pm – 6:00pm

About us

Soft Shoe has been providing shoes to Richmond and surrounding counties since 1983.  Since 1987, we have been in our current location on the EKU By-Pass. As our business and customer base has grown, so has our selection. By the beginning of 2014, Soft Shoe’s brand selection has grown to include over 100 brands of footwear for women, men, and children.

The employees of Soft Shoe all have one thing in common. They enjoy finding the right pair of shoes for each customer, one pair at a time. It’s the personal attention to each customer that sets us apart. Our goal is simple. Take care of our customers and do everything we can to send you out the door happy. This is an art that we’ve spent over thirty years perfecting, and we’re good at it!


CHARLIE ROY

GENERAL MANAGER

A Richmond resident from birth, Charlie was excited to bring a new shoe store to Richmond in 1983. Charlie has made a career of finding out what kind of items the people of Richmond love, and bringing them to our town so our residents wouldn’t have to drive to Lexington unnecessarily. Charlie still works in the store daily. Contact Charlie

LISA ROY

WOMEN’S BUYER/MERCHANDISER

Keeping up with ladies fashion is not an easy task, but it comes very naturally to Lisa. As the primary women’s buyer, Lisa loves to find items that combine fashion, comfort, and value for our customers. She and Charlie each love spending a lot of time with their grandchildren too! Contact Lisa

ADAM GRIGGS

MEN’S BUYER/MERCHANDISER, WORK FOOTWEAR BUYER, WOMEN’S ATHLETIC BUYER, INVENTORY MANAGER, SOCIAL MEDIA MARKETING, COMMUNITY OUTREACH

As a kid, Adam was so excited to get a new pair of shoes that he commonly slept with them next to his pillow on the night he brought them home. In 1999, his love of shoes carried him into employment at Soft Shoe. Adam is the men’s buyer, manages back room operations,manages Soft Shoe’s inventory, and serves as our web and social media administrator. Contact Adam

RENEE THOMAS

CHILDREN’S BUYER, ACCOUNTS RECEIVABLE

Renee has been at Soft Shoe since our founding in 1983! She works as Accounts Receivable and as our Kids Buyer. Contact Renee

 

SARAH MULVEY

PERSONNEL MANAGER

Sarah came to Soft Shoe in 2013 with an extensive background in the shoe industry. Her love for shoes, customers, and leadership qualities launched her through the ranks of our management structure. Contact Sarah

NICK WALLACE

RECEIVING & RETURNS MANAGER

Nick is an EKU Student with loads of ambition and he isn’t afraid to get his hands dirty and put in a lot of hard work. As Assistant Manager, Nick manages all shipping and receiving for Soft Shoe. He also assists Adam in numerous tasks including Community Projects. Contact Nick

WES CUMMINS

LEAD TRAINER, SALES SUPERVISOR

Wes started at Soft Shoe in 2010 and has impacted our store as a leader in sales. Over the years, Wes has worked hard to learn important details about our products, and loves to pass that info along to his teammates. Contact Wes

ABBY TAYLOR
SALES SUPERVISOR

Abby’s friendly demeanor and constant smile set the standard for all of us at Soft Shoe. She genuinely seeks to do the best she can for every customer and all of us look up to her in admiration of her positive attitude! Contact Abby

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