“Lauren was a HUGE help to me when I needed to find functional but pretty everyday sandals. The price was reasonable and the atmosphere on the store was relaxing and friendly. I’ll definitely come back for more!” – Jennifer E., 5 Star Google Review
“They are great the sales clerk allowed me to go outside and size my elderly father for shoes. I truly appreciate it” – Chesley C., 5 Star Google Review
“Great selection of shoes and more and even better employees – Lauren could not have been more helpful and knowledgeable – can’t wait to be shop there again soon ?.” – Aimee E., 5 Star Google Review
“Great experience as always. Reagan took fantastic care of me. Had my size in the hiking boots I wanted at a price that was $20 lower than what I found at most online stores. Online shopping is good at times but for some things it’s best to be able to try it on and walk around the store. I love that we have place locally like Soft Shoe where we can do that and then bring them home the same day. You’re missing out if you’ve never been to Soft Shoe.” – Kevin T., 5 Star Google Review
“One of the best local businesses I’ve had the pleasure of dealing with! Jeremy was amazing to work with and so very helpful! A huge asset to our community!” – Brent W., 5 Star Google Review
“I rarely buy shoes anywhere other than Soft Shoe. They have a great selection and often have sales on all the name brands. Their staff are always super helpful as well. I’m glad there’s a local business that carries everything I need and I don’t have to shop in Lexington or online to get what I want.” – Clifton C., 5 Star Google Review
“Soft shoe is my favorite local store! They carry an amazing variety of shoes, clothes, jewelry. They are always giving back to the community. The staff is amazing!” – Linda B., 5 Star Google Review
“I have bought many shoes and always had the best service from everybody. Great selection of shoes for all needs. Alex was extremely helpful and made sure I was satisfied with my purchase.” – Kaleb H., 5 Star Google Review
“My wife and I went to Soft Shoe on November 12th, 2022. I recently had some health problems so I had a unique shoe requirement. Alex was our salesman and we found him very polite, attentive and knowledgeable. He showed us patience while I tried on several different shoes. We left there very happy and very impressed with his character. I would absolutely recommend Soft Shoe and while you’re there, ask for Alex!” – A.W., 5 Star Google Review
“We really are blessed to have a place like Soft Shoe here in Richmond! They have a great selection and the staff have always been super helpful. My review is mainly for the help we’ve had with getting shoes for our kiddos! They have a great selection of styles and colors, and the staff has been so kind and helpful with measuring my kids’ feet. They’re also good-natured when my kids run around in their new shoes! We all love going to Soft Shoe!” – Maggie C., 5 Star Google Review