Testimonials:

“Always bought shoes for my kids here. Excellent place very clean and professional. Love your salespeople very helpful and yes I will continue to shop there.” – Dot T., 5 Star Google Review

“Excellent selection of UGG shoes, and other great brands. Always excellent customer service. It took me about 5 try-ons to find the UGG’s I wanted last Sunday, and the lady took the time to help me decide which pair fit best and was very patient as I picked the color I wanted to buy. Always love coming here, they have the down-home feeling of customer service!! Wish I could give more than 5 stars.” – Kacey B., 5 Star Google Review

“Need a great pair of socks for a stocking stuffer? Come see us at Soft Shoe. We have lots of Christmas items and it’s also a great place to work! You can apply online.” – Satica M., 5 Star Google Review

“As a kid I always got my school shoes from Soft Shoe before I went home for the summer after visiting my Grandma. Today I was able to bring my son in for school shoes as we are in town. Kaitlynn was extremely helpful despite one of my boys being picky. She even video called my oldest to see which pair he wanted since he stayed home. Mom even got some help from Sherrie picking out some hey Dudes. I’m so happy we stopped in!” – Kara Willemsen

“I had a great experience doing online shopping for the first time at Soft Shoe-it was quick & easy! When I went to pick up my shoes, I called them when I got there & within 2 minutes, they were bringing my shoes out to my car. Highly recommend!” – Leslie Ratliff

“This place has about anything you need from the shoes to the outfit!! And the people are always extra nice and helpful!! I would highly recommend everyone to check them out in Richmond Ky!!” – Carla Broughton

“I feel they have the best selection of high quality, comfortable walking and work shoes! They offer several ways to help you find the perfect fit for your feet. Love the cozy feel and smiling faces!!” – Susan Harris

“I Supinate! There I said it! Yes I’ll admit It! I went in one day and the girl behind the counter helped me! I had been to dr… and a podiatrist…I was hurting so terribly bad and walked in got my new Brooks running shoes and a cushy insole I felt such a wonderful difference that I asked if I could walk out in my new shoes!” – Fannie Lamb

“Bring your tired, achy feet and let Soft Shoe work their magic. From scanning to recommend a shoe that fits your arches and an insole that will relieve pressure, and even a sock that will give you compression in just the right spot, you will leave feeling better.” – Katie Whittamore, Google 5 Stars

“Stopped in today to browse for a gift and got a new understanding of my own foot and what proper shoe / insert was really appropriate for me, Keshawn offered me a foot scan and told me in detail where my pressure was held and what style of shoe / insert was best for me, I now know what my next two purchases will be! Big shout out to him for the help.” – Patrick Ellis, Google 5 Stars